Clinical Counselors

Meet our Clinical Counselors


Melissa Ayers is a Licensed Professional Counselor. She earned a Master’s of Arts in Clinical Mental Health from The University of Akron and a Bachelor’s degree in Psychology from The University of Toledo. She has experience working in both inpatient and outpatient settings. She has worked closely with schools conducting consultations, prevention groups, and individual therapy. Melissa has worked with children, adolescents, and adults diagnosed with a variety of diagnoses including adjustment disorders, attention-deficit/hyperactivity disorder, oppositional defiant disorder, autism spectrum disorder, depression, anxiety, stress, grief, relationship distress, and post-traumatic stress disorder. She has been trained in Parent Management Training. Melissa has a special interest in working with those suffering from eating disorders and low self-esteem. Sees patients ages 5 and up for counseling.


Dr. Gerstacker is a Licensed Professional Clinical Counselor who possesses a Master’s degree in community mental health counseling, and a doctorate in counselor education and supervision. He is licensed in the State of Ohio, and credentialed by the National Board for Certified Counselors.  Matt’s previous experiences include working with persistently and severely mentally disordered youth in inner-city Chicago, supporting high profile, but academically at-risk college student athletes, and serving college student and emerging adult populations.  He has experience working with a myriad of disorders and conditions including adjustment, emotional, mood disorders, as well as psychosocial development and identity conflicts.  Additionally, he provides individual and couples counseling focused on relationships and personal conflicts, academic stress, and grief, as well as identity development and conflicts, and self-acceptance.  Other areas of experience include academic-focused counseling on such topics as test-taking and time management, academic major and career selection, and other stress-related issues, including suicidal ideation and self-injury.  See patients ages 10 and up for counseling.


Kelsey is a Licensed Professional Clinical Counselor with a Master’s Degree in Education, specializing in Community Counseling, and a doctoral candidate at Kent State University. Kelsey began work with our practice in 2009, and has subsequently become a full-time Professional Clinical Counselor. She has experience at the Cleveland Clinic Foundation, working in the Chronic Pain Rehabilitation Program, the Mellon Center for the Treatment of Multiple Sclerosis, and the Department of Psychology and Psychiatry. She also has several years of experience at Kent State University’s Counseling and Human Development Center as a college counselor and graduate assistant. In addition to clinical practice, Kelsey  has been an instructor at Kent State University and John Carroll University for the past 5 years. In 2013, she was published in the textbook Teaching in Counselor Education: Engaging Students in Learning, and has given professional presentations at the local and state level on topics such as social justice, suicide assessment and prevention, and the role of perfectionism in chronic pain. Kelsey works with a wide variety of mental and emotional disorders with individuals, couples, and families. She provides services for bipolar, depressive, anxiety, obsessive compulsive, trauma-related, somatic, and impulsive control disorders. Sees patients ages 12 and up for counseling.


Dr. Heidi Kloss has degrees in Clinical Counseling and Art Therapy.  She has over 18 years of clinical, supervisory, and administrative experience in the field, which includes outpatient, school-based, and partial-hospitalization program settings with children and adolescents and their families.  Heidi also provides counseling on parenting topics and techniques. She has experience working in both group (Art Therapy, DBT/Mindfulness, Yoga) and individual formats with children and adolescents diagnosed with mood disorders, anxiety disorders, anger management, and other social/emotional concerns.  Specific diagnoses Heidi treats are as follows:  ODD, ADD/ADHD, Conduct Disorder, Anxiety Disorders (OCD, GAD, SAD, etc.), and Mood Disorders such as Bipolar, Depression, and DMDD, along with PTSD.  In addition, she also has experience with developing a de-escalation protocol for clinicians and teachers working with explosive children and teens, and has conducted agency trainings on this topic.  Heidi primarily uses Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and mindfulness/relaxation approaches in her work.  Sees patients ages 5 and up for counseling.


Dr. Scanlon is a Licensed Professional Clinical Counselor Supervisor. She holds a doctorate in Counselor Education and Supervision, and a master’s degree in Counseling. She has been a counselor and administrator at John Carroll University, while supervising many masters and doctoral students through their clinical internships. Dr. Scanlon is an adjunct instructor at the NEOMED School in Rootstown and has also taught at YSU and JCU in the graduate counseling programs. Dr. Scanlon’s interests include working with individuals experiencing anxiety, depression, stress, self-esteem issues, as well as grief and loss issues. Special interests also include challenges associated with life and career transitions including balancing family and work life, adjustment disorders, relationship issues, geriatric challenges, workplace concerns, academic/major selection, and career selection and satisfaction. Through mindfulness, life design, narrative therapy and cognitive behavioral interventions, Cynthia works collaboratively with clients to reach their goals. Sees patients ages 18 and up for counseling.


Judith Marinich is a Licensed Professional Clinical Counselor Supervisor a Licensed Independent Chemical Dependency Counselor Clinical Supervisor and a Licensed Social Worker. She is the clinical supervisor at Catholic Charities, Matt Talbot for Women. Ms. Marinich has experience as a mental health therapist, couples and family therapist, and also in chemical dependency and art therapy. Special interests include art therapy and mindfulness practices in psychotherapy. She is currently a clinical supervisor, primary counselor and art therapist. As a therapist utilizing group and individual treatment modalities, her strengths include knowledge base and experience with a variety of populations in various settings. Sees patients ages 15 and up for counseling.


Penny Morgan is a Licensed Professional Clinical Counselor Supervisor who works with children, adolescents, adults, and families. Her areas of interests include but are not limited to ADHD, behavioral issues, depression and anxiety, stress management, trauma (abuse, domestic violence, life changes), mood disorders, and relationship and family issues. Penny has worked in community mental health and school-based counseling for 27 years and has experience and training working with children/adolescents and families. She has had extensive training in Cognitive Behavioral Therapy, Trauma-Focused Cognitive Behavioral Therapy and Cognitive Processing Therapy, and Motivational Interviewing. Penny is passionate about the health and wellness of individuals and incorporates mindfulness, nutrition, and exercise as part of her approach to overall wellness. She is committed to assisting her clients with their mental health concerns in a safe, supportive, and nonjudgmental environment. Penny enjoys working with individuals of all cultural backgrounds. Sees patients ages 5 and up for counseling.


Halle Plagens is a practicing Licensed Professional Counselor.  She has extensive experience working with adolescents and adults. She works with populations including those experiencing symptoms of depression, anxiety, and grief. She has a gift of making each patient feel seen and heard.  In addition, she proves competent in areas such as understanding life’s transitions, questioning/spirituality, self-esteem, and other stress-related issues. Having previously worked as a middle school teacher, Halle holds a unique view and understanding of a school’s system and has insight into a student’s experiences.  Special interests include teaching yoga, mindfulness, movement, somatic experiencing, and cognitive behavioral modalities. Her approach creates an environment that supports self-awareness, ultimately leading to self-growth. Sees patients 9 and up for counseling.


Angela Seifert is a Licensed Professional Clinical Counselor Supervisor who works with individuals and couples. Her areas of interest include but are not limited to anxiety, depression, stress, relationship concerns, sexual assault, abuse, trauma, mood disorders, identity development, and life transitions. Angela has worked in community mental health and at a college counseling center, where she gained extensive experience providing counseling to the college student population. Special interests include cognitive behavioral therapy, mindfulness, and interpersonal approaches to counseling. Angela is passionate about assisting her clients with exploring and addressing their mental health concerns in a safe, supportive, and nonjudgmental environment. She enjoys working with individuals of all cultural backgrounds. Sees patients ages 15 and up for counseling. ​


Jacqueline is a Licensed Professional Counselor, Licensed Message Therapist, and yoga teacher. She delights in empowering people to live satisfying lives by helping them reduce stress and increase mental health. Her studies in Mindfulness have enhanced her ability to use evidence based interventions to assist people in achieving this life balance. jacqueline has experience working with adults and adolescents who have symptoms of anxiety, depression, alcohol and/or drug addiction, and relationship and life challenges. Sees patients ages 12 and up for counseling.


Regan E. Suetta is a Licensed Professional Counselor and currently has experience counseling children of all ages, as well as emerging adults, that come from all different walks of life.  Regan also has experience working for the Boys & Girls Club of Lorain County, offering counseling to the children who attend their programs. She has a special interest in working with populations who express concerns of experiencing anxiety, depression, stress related to work or school, career changes or transitioning, family and relationship conflict.  She also works with those experiencing self-harm, suicidal thoughts, as well as those exploring spirituality. She additionally has an interest in assisting LGBTQ individuals with the process of self-acceptance and gaining further support from friends, family, and the community.  Sees patients ages 4 and up for counseling.